Oneplus 3

1. The warranty is applicable for 6 months from the Purchase Date marked on the invoice copy.
2. It is applicable only on manufacturing defects
3. The warranty is valid only in India and the warranty service to be conducted by only Authorised MobiGarage Service Centres.
4. Please keep the following documents ready while contacting a MobiGarage authorised centre
1. Copy of the original invoice/receipt handed over at the time of purchase
2. Complete & correct contact details including address
3. IMEI/ Serial No./ Model
5. Please reach out to MobiGarage team at contact@mobigarage.com or 9999123511 for any Warranty related query or concern
6. Customers to save their important/ confidential data as MobiGarage doesn’t take any responsibility for any loss of data while conducting a diagnostic test on customer’s faulty device. This may be carried out to find out the real cause of the failure.

Exceptions to warranty/ Things not covered under warranty:

1. Any natural wear/ tear/ rust/ stains, damage caused by accident/ negligence/ mishandling/ extreme weather conditions or by any natural calamity like fires/floods/earthquakes or even electrical damages.
2. Any internal/external part of the product is found missing.
3. The IMEI/ Serial number or warranty seal is found to be defaced/altered/tampered/removed/scribbled/erased.
4. Operating System or hardware modification
5. If the phone is locked by the customer
6. Any damage done by the customer like self-repairs, contact with liquid or any other alternation because of the misuse.
7. Any physical damage/breakage on the exterior components like cracks/dents on screen/ camera lens/buttons and other attachments.
8. Repair/ Modification done by any other unauthorised vendor

Returns:

1. The return shall be acceptable within 7 days of the receipt of the product.
2. It would be applicable only if the product doesn’t match the specifications or the description mentioned.
3. The customer should contact within the stipulated period through a mail at contact@mobigarage.com with complete details/proof of the mismatch.
4. MobiGarage to arrange a pickup of such a product but reserves the right to replace/ refund only after complete product verification and validation.

Shipping

We offer FREE shipping on all the orders. The order shall be shipped within 2-3 working days and the customers are expected to receive within 3-5 working days Incase of unavailability of a particular item, the customer would be liable for a refund or replacement

Cancelation

1. 100% amount will be refunded if the order is cancelled within 2 hours of booking
2. ₹500 will be deducted if the cancellation happens after 2 hours of the booking but before the dispatch of the product to the customer
3. ₹1500 will be deducted if the cancellation happens after the order is dispatched but not accepted by the customer.